Programme Overview
People are often promoted into their first leadership role as a result of being competent in their trade or profession. Yet they are not necessarily equipped with the skills required of a leader. Skills such as emotional intelligence, communication, and the courage to have those difficult conversations.
This course prepares you for the transition. Gain awareness of your personal strengths and become a confident communicator with the ability to connect and lead others.
Course Benefits
- Become confident in your own strengths and abilities
- Build work relationships based on trust, respect, and compassion
- Develop personal strength and resilience
- Gain practical communication techniques
Skills Taught
Building your identity and key skills of leadership
- core leadership competencies
- social styles and leadership styles
- making effective feedback
- delegating and performance management
- take-aways, next steps and closing.
Course Presenter
Designed for
People new to, or preparing for, a leadership role.
What to Expect
A fun, practical, full-day course that uses real examples and models such as:
- Daniel Goleman’s Leadership Styles
- Social Styles from Wilson Learning
- Circle of Influence
- Effective Feedback – Setup, Delivery, and Results
- Delegating – Plan, Act, Review
- Ladder of Inference
- The Drama Triangle
- GROW.
Testimonial
"Cassa is a great facilitator - she was a great example for me of listening to understand. The workshop was well presented and very informative with useful discussions."
Nelson City Council - April 2024
