When managing a team from home, this course will help you connect, set expectations and become a better communicator.
Enhance communication and understanding between team members from any culture.
Connect with your customers and meet their expectations. Build rich relationships that leave customers happy to return.
Reprogramme your mind to think in healthier, less stressful, ways. Develop better focus and mental strength.
Lead your team confidently through change, while navigating challenges and empowering staff.
Build resilience while remaining productive through this unsettling and fast-changing time.
While working from home, this course will help you remain productive, influential and connected with your team.
Learn the power of Excel and expand your knowledge of functions.
Take your business writing to the next level. Strategically deliver words that move people into action. Let your business story engage your customers.
Gain essential skills to confidently and competently address staff performance issues and misconduct.
Managing conflict takes self-awareness, respect, and communication skills. Become confident to engage in conflict with effective outcomes.
Explore new and efficient ways to ensure Microsoft Outlook works harder for you. Learn new tips and short-cuts to increase your skill base.
This course will teach the essentials of good business writing in a variety of formats. From planning and structure to creating clear, engaging and concise copy.
Identify personal stress triggers to drive a positive change
Learn to deliver powerful presentations, effectively and confidently and motivate your audience into action.
If you don't know where you are going, then how will you know when you get there?
Reveal your thinking preferences using Herrmann Whole Brain Thinking. Understand each style and explore communication strategies.
A comprehensive two-day course covering core technical skills and success factors for project management.
Learn the basic features of Microsoft Excel including spreadsheets, formulas, functions and graphs.
Focus on the more advanced features - functions (formulas), managing data, formatting, and using multiple worksheets.
'Hands on' training covering the basic operations of Microsoft Outlook, including the ability to produce emails, appointments and tasks with ease.
Learn Microsoft Project and utilise its basic features - the interface, setting up using best-practice and managing your project.
Use the features of Microsoft Word for your letters, reports, and brochures. Set up your page, use tables, formatting, and editing.
Develop higher-level skills in Microsoft Word - mail-merge; co-review and produce documents with graphics and styles.
Develop the skills required for effective feedback, motivation, and delegation.
Develop your own effective leadership style. Build your emotional intelligence and use it to communicate effectively with others.
Gain practical skills and strategies to effectively evaluate your productivity and determine effective ways to manage your time.
The best performing teams are ones where difference is celebrated and conflict is managed.