We require a minimum of five, full working days notice of cancellation to allow for a full refund. We reserve the right to charge 100% for any course cancellations within five days.
Registrations that are cancelled with less than five working days notice will be eligible for a transfer to another course, however, additional costs will be charged.
Once a course has started, legitimate reasons for missing a session will be eligible for transfer to a session on the same course at a later date. This is subject to availability.
Substitute participants will be accepted at no extra cost.
Should a scheduled course fail to reach a minimum number of attendees, we reserve the right to cancel it and attendees will be advised of the cancellation or postponement by phone or email five working days prior to the course.
Training is located at Panama House, 285 Hardy Street, Nelson unless otherwise stated. Prices exclude GST.