Engage and motivate staff from different generations. Manage the challenges and reap the benefits of working with millennials through to mature workers.
Giving feedback is essential for developing top performers. This course focuses on how to give effective feedback and coach staff for success. Participants will explore how to conduct performance reviews and set goals for high-performing teams.
If you have staff responsibilities, this is your guide to employment law in New Zealand. Meet your employment obligations from hiring staff to termination, and everything in between.
Know that you can lead yourself so that in turn, you can lead others. Develop the skills required for effective feedback, motivation, and delegation.
Address conflict within any sized team to improve relationships, work outputs, and confidence to handle difficult conversations.
Motivate staff to succeed: delegate, give feedback and performance reviews, manage poor performers.
Gain practical skills and strategies to effectively evaluate your productivity and determine effective ways to manage your time.
Enhance communication and understanding between team members from any culture.
Connect with your customers and meet their expectations. Build rich relationships that leave customers happy to return.
Reprogramme your mind to think in healthier, less stressful, ways. Develop better focus and mental strength.
Lead your team confidently through change, while navigating challenges and empowering staff.
Build resilience while remaining productive through this unsettling and fast-changing time.
Learn the power of Excel and expand your knowledge of functions.
Take your online writing to the next level. Strategically deliver words that move people into action. Let your business story engage your customers.
Gain essential skills to confidently and competently address staff performance issues and misconduct.
Explore new and efficient ways to ensure Microsoft Outlook works harder for you. Learn new tips and short-cuts to increase your skill base.
This course will teach the essentials of good business writing in a variety of formats. From planning and structure to creating clear, engaging and concise copy.
Explore and identify your personal stress triggers to drive a positive change
Learn to deliver powerful presentations, effectively and confidently and motivate your audience into action.
A practical one-day course covering core technical skills and success factors for project management.
Learn the basic features of Microsoft Excel including spreadsheets, formulas, functions and graphs.
Focus on the more advanced features - functions (formulas), managing data, formatting, and using multiple worksheets.
'Hands on' training covering the basic operations of Microsoft Outlook, including the ability to produce emails, appointments and tasks with ease.
Learn Microsoft Project and utilise its basic features - the interface, setting up using best-practice and managing your project.
Use the features of Microsoft Word for your letters, reports, and brochures. Set up your page, use tables, formatting, and editing.
Develop higher-level skills in Microsoft Word - mail-merge; co-review and produce documents with graphics and styles.